Artificial Intelligence can make mistakes.
RTCB Bot: The ERCOT RTC+B Documentation AI Chatbot
Easily search RTCB manuals
Specially Trained AI
Trained on key documentation and procedures
Maintained by Market Experts
Curated by a market expert from PCI Energy Solutions
Downloadable Manuals
Easily download referenced market documentation
Frequently Asked Questions (FAQ)
What is RTCB Bot?
RTCB BOT is a specialized AI assistant focused exclusively on ERCOT’s Real-Time Co-Optimization with Batteries (RTCB) program. It provides accurate, detailed answers about RTCB operations, rules, and strategies based on the latest ERCOT protocols and Business Practice Manuals (BPMs).
If you need information about other ISO/RTO markets—such as CAISO, SPP, PJM, MISO, NYISO, ISO-NE, IESO, AESO, or emerging markets like SPP Markets+ and EDAM—please visit our sister chatbot, ISO AI, which is trained to support those regions.
RTCB BOT is here to help you build deep, actionable understanding of ERCOT’s RTCB and offer helpful references so you can explore official resources or apply insights directly to your workflows.
What markets does it cover?
United States (USA)
- ERCOT RTCB only
What documentation was it trained on?
This chatbot was trained on a carefully selected range of documentation from ERCOT RTCB. These documents were chosen by a market expert at PCI Energy Solutions. This ensures the ISO AI is equipped with comprehensive (though not complete) and authoritative data.
How is it kept up to date?
PCI Energy Solutions maintains this chatbot’s accuracy by monitoring official documents provided by ERCOT. When documentation is updated by a market there may be a lag of up to one week in reflecting those changes within the chatbot.Â
How reliable are its answers?
As with any AI technology, it is possible for the chatbot to generate incorrect responses. We recommend users verify information through direct sources before making business decisions based on the responses given by this chatbot.Â
Are my conversations confidential?
An anonymous log of conversations is generated along with the IP addresses that generated them. PCI reserves the right to use this anonymized data. Please refer to the Terms of Use for ISO AI for more information.
Is it free to use?
Yes, PCI Energy Solutions provides this chatbot free of charge, aiming to support a wide range of users in navigating the complexities of energy markets effectively.
Why can't I see the chatbot?
If this page loads without the chatbot it is likely that your network is blocking the chatbot.
You can access the chatbot on your personal devices, or by requesting that your IT team whitelist the following:
DNS: data.customgpt.ai
IP Address: 18.213.212.92, 54.221.147.123
Suggest Additional Manuals
If you’re trying to get a question answered and this chatbot doesn’t have the answer, fill out this form to suggest additional documentation we should include in its training data.Â
