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The PCI Platform

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A secure, reliable, high-performance, cloud-native foundation that powers our full-spectrum suite of solutions and natively integrates AI-enabled enterprise analytics

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Insights

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Security

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Solutions

Energy Trading

ETRM

PCI ETRM

End-to-end energy trading, risk, and scheduling in one system

  • ETRM
  • Front Office: Gas & Fuels
  • Front Office: Power
  • Middle Office
  • Back Office
  • ETRM
  • Front Office: Gas & Fuels
  • Front Office: Power
  • Middle Office
  • Back Office

Bid-to-Bill

GenManager®

Complete market participation workflow from forecast to final bill

  • Bid-to-Bill
  • Forecasting
  • Market Participation
  • Scheduling & ISO Integration
  • e-Tagging
  • Meter Data Management
  • Settlements and Billing
  • Bid-to-Bill
  • Forecasting
  • Market Participation
  • Scheduling & ISO Integration
  • e-Tagging
  • Meter Data Management
  • Settlements and Billing

Portfolio Optimization

GenTrader®

Maximize portfolio value with integrated optimization

  • Portfolio Optimization
  • Energy Trading Optimization
  • Energy Storage Optimization
  • Forecaster
  • Long-Term Planning
  • Mid-Term Planning
  • Sustainable Energy
  • Portfolio Optimization
  • Energy Trading Optimization
  • Energy Storage Optimization
  • Forecaster
  • Long-Term Planning
  • Mid-Term Planning
  • Sustainable Energy

Transmission & Reliability

Transmission

New
Manage transmission rights, congestion, and settlements
  • Transmission
  • Transmission Scheduling
  • e-Tagging
  • Transmission Portfolio Opt.
  • BA Operations
  • Energy Accounting
  • Transmission
  • Transmission Scheduling
  • e-Tagging
  • Transmission Portfolio Opt.
  • BA Operations
  • Energy Accounting

Outage Management

New

Plan and coordinate outages with built-in compliance

  • Outage Management
  • Operator Logging
  • Gen. Outage Management
  • Trans. Outage Management
  • Line Rating Management
  • Outage Management
  • Operator Logging
  • Gen. Outage Management
  • Trans. Outage Management
  • Line Rating Management
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Markets

PCI Clients Map

Markets We Serve

A Global Footprint

PCI Energy Solutions serves utility companies, independent power producers, and wholesale power traders. We support customers in every organized market in North America and maintain a global presence across five continents.

Markets

Markets

North America

50%+ of North American power is optimized using the PCI Platform

Latinoamerica

PCI da soporte al 90% de la capacidad de generación eléctrica en México

Europe

HOT

PCI has a foothold in Europe with a growing presence

Australia

HOT

Modern outage management  tailored to Australia’s NEM and WEM utilities

Market Chatbots

ISO Bot

Popular

Ask energy market questions of an AI trained on ISO/RTO manuals

M+ Bot

New

AI assistant dedicated to up-to-date SPP Markets+ documentation

CEN Bot

New

Chatbot de IA sobre el mercado eléctrico CENACE

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Resources

INFOCUS Customer Conference

Discover why hundreds attend each year

April 14-16 2026

Learn More

Resources

Thought Leadership

Blog

New

Our industry thought leadership

  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management

Newsletter

Subscribe

Updates on product launches &more 

  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management

Webinars & Events

HOT

Live & on-demand discussions 

  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management

Case Studies

HOT

Real-world customer results

 

  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management

Customer Portal

INFOCUS Conference

Apr

Connect, learn, and shape our future

  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management

Product Trainings

New

Hands-on remote training

  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management

Issue Tracker

New

Track, manage, and resolve issues 

  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management

Product Documentation

New

Guides, references, and release notes

 

  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
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About

A trusted partner since 1992

Our Values

Customer Success

Central

We succeed by creating happy customers

Continuous Improvement

New

We continually grow, adapt, and get better

Enlightened Awareness

New

Our character is revealed through our actions

Connectedness

New

Our genuine connections drive shared success

About Us

About

People

Careers

Hiring

Build the future of energy software

  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management

Leadership

HOT

Meet the leaders driving our vision

 

  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management

Connect

Contact Us

New

Talk with our experts today

  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management

Newsroom

New

Company news & announcements

  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management

PCI Australia

Offering an outage management system trusted worldwide

The PCI Outage Management System helps you increase efficiency and account for multiple workflows by streamlining communications between plant and operations personnel. 

 

Schedule A Demo

Modernize

Manage outages quickly and accurately

Built to simplify and modernize the outage process, making outage creation transparent to plant operators, planners, schedulers, and dispatchers. Easy to track and audit, while being sustainable and scalable.  

hydro 7

Australia Case Study

Successful deployment for major energy company

See how PCI’s Outage Management System was implemented to optimize outage planning, boost flexibility, and strengthen IT capabilities for a leading Australian power generator. This major project provides insights into driving efficiency across coordination, tracking, compliance, and more. Request the case study to learn how PCI collaborated to master complex energy challenges in the Australian market.

Request Case Study

Simplify

  • Manage the entire outage lifecycle process, from the field to outage coordinator 
  • Increase outage agility with bulk outage operations 
  • Automate outage creation through interfaces with SADA and Historian systems 
  •  Save time and reduce user errors by validating data and workflows 

Modernize

  • Easily record operating events for anytime-access and auditing
  • Track the status of requests during different outage phases, quickly review and approve records
  • Plan outages with Calendar and Gantt style visual tools  
  • Automate unit derates based on ambient weather conditions 

Share

  • Seamlessly connect to external systems like work management platforms and market operators, and share approved outage data across your enterprise 
  • Detailed reporting and analytics built into the product platform 
  • Leverage PCI’s outage management expertise in North American markets 
  • Adopt well established best practices across a large client base 

Australian markets

National Electricity Markets (NEM)

With over 500 registered participants, the NEM spans Australia’s eastern and south-eastern coasts and comprises five interconnected states that also act as price regions: Queensland, New South Wales (including the Australian Capital Territory), South Australia, Victoria, and Tasmania.

Wholesale Electricity Market (WEM)

Operated by the Australian Energy Market Operator (AEMO), the WEM supplies electricity to the southwest of Western Australia via the South West Interconnected System (SWIS).

Client Testimonial

"With their success in building a base of referenceable clients in Europe, Australia, and Central & South America, we do anticipate that PCI will become a strong competitor in many, if not most, ETRM power and fuels deals around the globe."

CTRM Center

Master your market

We have experience applying outage solutions across American markets, and we bring that experience and best practices to NEM to help you craft your workflows

Powerful and fully customizable 01

PCI’s OMS solution is packed with a rich set of standard features out of the box, while also allowing customization to meet specific client needs 

Browser-based 02

Navigate the way that works best for you by having multiple instances of the program open on different browser tabs

Alerts 03

Review and approve outages quicker than ever with outage alerts. View all outages in a row and save time by clearing multiple outages at once

Interaction throughout company 04

Assign and control access to outage information across the organization, providing easy insight into long-term outage plans and current operational status 

Outage planning agility 05

Group and link outages, move them around as groups; integration with work management systems

Outage summary filter 06

Filter and sort outages, and customize your view to see upcoming outages by the hour as well as group and arrange outages by similar outage type

Risk reduction 07

Eliminate the risk of outage reporting non-compliance with alarms, email notifications and automatic workflows 

Partnering to bring more solutions to the Australian market

In addition to the functionality we already have in the market, PCI have implemented a broad range of software in other global markets that we can partner with Australian companies to bring to the Australian market. 

 

 

Wholesale Market Participation

  • Automate and optimize all front, mid, and back office workflows with the most trusted and widely used bid-to-bill solution in North America.

ETRM

  • Our ETRM saves you time and money by consolidating multiple vendors and spreadsheets into a multi-commodity trading platform—all built and optimized specifically for ISO trading.

Portfolio Optimization

  • GenTrader® offers multiple modeling capabilities that provide near real-time decision support, forecasting, long-range planning, and analytics.

Settlements and Billing

  • Automate and optimize settlements and billing processes to save time, find discrepancies, and easily manage the changing demands of an increasingly complex industry.

Gas and Fuels Management

  • Bring your physical supply and transportation contracts together and get complete control over path selection, strike options and pipeline communications.

Energy Accounting

  • Eliminate the need for clunky spreadsheets and complex workflows and effectively track, calculate and verify all of your system megawatt hours.

Generation Outage Management

  • Bring your physical supply and transportation contracts together and get complete control over path selection, strike options and pipeline communications.

Transmission Outage Management

  • Effectively plan, schedule and manage all grid outages while meeting NERC requirements with our comprehensive transmission outage management toolkit.

Transmission Scheduling

  • Experience a modern, intuitive user interface, time-saving automations, and dynamic visualizations from a system that has been operating reliably without interruption since 2017.

e-Tagging

  • e-Tag+ sets a new standard for energy tagging software. It’s a functionality-rich and secure application that fully integrates with other applications to manage downstream workflows such as power scheduling, transmission operations, billing, and real-time balancing.

Balance Authority Operations

  • Solve the imbalance between generation and the interchange within the Balancing Authority in real time. Review the total interchange, total generation, and total excesses or shortfalls of energy, alongside solutions to reduce any imbalances.

A Global Leader

5 continents

PCI is the number one software supplier to energy marketing and trading organizations in North America and one of the most successful in the world with a presence on 5 of the 7 continents.

$785K

According to a commissioned review of the business impact, a PCI customer saved $785,000 using the PCI OMS outages, weather, and generation forecast data.

15% Reduction in Work

A PCI customer benefited from an annual reduction of 15% person-hour each rate-making period, which alone amounted to an annual savings of $94K.

Providing a Local Presence

Here for you with expert,
on-the-ground support

We bring global market experience and full-spectrum software solutions to Australia operations with our local, growing team that’s backed by an internationally recognized company.

Market Expertise

  • We monitor and respond to market changes and updates so you don’t have to worry about nasty surprises.

Local PCI Rep

  • Help is never far away thanks to your dedicated PCI Australia rep who can meet with you face to face or connect you with optional 24/7 support.

Full Service Software

  • We have a breadth of configurable and compliant solutions beyond OMS so you can simplify by employing just one vendor.

Product Webinar

Mastering outages with PCI's platform in Australia

Learn how PCI’s Generation & Transmission Management platform helps Australian utilities streamline outage workflows and operational logging — from approvals to journal tracking — all in a browser-based system.

Request Webinar
Request Access

Modules

The comprehensive outage management system

The PCI OMS is an integrated set of applications that streamline work processes and improve communications between field and operations personnel.

Journal Module

Log and track any asset issues. Record chronologies of daily business events, perform regulatory compliance, and track internal workflows with our fully configurable and customizable journal log.

Scheduling Module

Automate the scheduling process so users can import, review and modify schedule data using PCI’s system or other applications. Verify schedule consistency with outages or derates.

Plant Instructions Module

Enhance communications between dispatchers and field personnel by providing an audited messaging system to support real-time three-way communications.

Plant Interface Module

Plant personnel can review and update operational data driving day-ahead and real-time market offers. They can then monitor and report on market-clearing results and prices in the DA/RT modes.

GADS Module

Better manage NERC GADS compliant outages, derates and reserve shutdown events while making those events available to other PCI or third-party applications.

Product Video

PCI outage management overview video

This three minute video tour gives you a high-level overview of the PCI Outage Management System

Request Access

Proudly built on the PCI Platform

At PCI, we aim for our technology to hit the sweet spot between reliability, performance, flexibility and ease of use.

Learn About the PCI Platform

Trust through transparency

"I see our PCI relationship more like a peer or a teammate than just a provider or supplier."

- Juan Guichard, CEO, Ammper Energia

More time for analysis

"We're able to do our jobs faster and easier, and it just gives us time to focus on analyzing the data, instead of preparing data."

- Brad Lafler, Market Optimization Lead, Lincoln Electric System

Unified platform and team

"I think the fact that multiple departments can use the same tool, it kind of helps bring all of us together speaking the same language."

- John Mayhew, Senior Real Time Trader, PNM

Integrated suite of tools

"Having one vendor where all of those different tools and solutions work with each other, it just made sense for us instead of having a vendor to do this and a vendor to do that."

- Jason Smith, Senior Engineer, Santee Cooper

Rapid ROI realized

"PCI's integrated solutions have delivered significant cost savings and efficiency gains for Santee Cooper. Their tools and support have been invaluable to our business."

- Chris Moore, Business Analyst, Santee Cooper

Tailored software solutions

"If PCI isn't able to find a solution directly in their products, we work with them in several different capacities to come up with customizable solutions in their product. And those have worked very well, even through upgrades in their system."

- Tucker Smith, Sr. Market Coordinator, Basin Electric

Trust through transparency
More time for analysis
Unified platform and team
Integrated suite of tools
Rapid ROI realized
Tailored software solutions

Talk to an Expert

Pradeep Mehta

Consultant and Project Manager, PCI Australia

Contact Us

Related blog posts

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Nov 02
Australia,Transmission Outage Management

Leverage an Enterprise Platform to Streamline Your Outage Management Workflows

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PCI Energy Solutions

PCI Energy Solutions

Also known as Power Costs, Inc.

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Solutions

Energy Trading and Optimization

  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management
  • ETRM
  • Market Participation
  • Gas & Fuels Management
  • Portfolio Optimization
  • Settlements and Billing
  • Generation Outage Management

Transmission and Reliability

  • Transmission Outage Management
  • Transmission Scheduling
  • e-Tagging
  • Balancing Authority Operations
  • Energy Accounting and Meter Data Management
  • Transmission Outage Management
  • Transmission Scheduling
  • e-Tagging
  • Balancing Authority Operations
  • Energy Accounting and Meter Data Management

Sustainable Energy

  • Energy Trading Optimization
  • Energy Storage Optimization & Trading
  • Hydrogen
  • Hydropower
  • Carbon Intensity
  • Forecasting
  • Energy Trading Optimization
  • Energy Storage Optimization & Trading
  • Hydrogen
  • Hydropower
  • Carbon Intensity
  • Forecasting

Platform

  • PCI AI
  • PCI Insights
  • Our Technology
  • Cybersecurity
  • AWS Partnership
  • PCI AI
  • PCI Insights
  • Our Technology
  • Cybersecurity
  • AWS Partnership

Markets

  • North America
  • Latinoamerica
  • Europe
  • Australia
  • North America
  • Latinoamerica
  • Europe
  • Australia

Energy Market AI Chatbots

  • ISO Bot (North American Markets)
  • M+ Bot (New Market)
  • CEN Bot (Mexico)
  • ISO Bot (North American Markets)
  • M+ Bot (New Market)
  • CEN Bot (Mexico)

Resources

Thought Leadership

  • Blog
  • Newsletter
  • Webinars & Events
  • Case Studies
  • Blog
  • Newsletter
  • Webinars & Events
  • Case Studies

Customer Portal

  • INFOCUS User Conference
  • Product Trainings
  • Product Documentation
  • Issue Tracker
  • INFOCUS User Conference
  • Product Trainings
  • Product Documentation
  • Issue Tracker

About Us

  • About
  • Leadership
  • Newsroom
  • Contact Us
  • About
  • Leadership
  • Newsroom
  • Contact Us

Careers