The unified Outage Management platform for modern utilities
A single OMS software suite spanning both generation and transmission that delivers streamlined outage planning, real‑time visibility, and ISO/NERC‑aligned compliance across your entire fleet.
Solutions
Keep Every Outage Decision Aligned
Streamline outage coordination with real-time alerts, long-term planning tools, and configurable workflows. Maintain compliance, ensure operational continuity, and reduce downtime with end-to-end visibility.
Effectively plan, schedule and manage all grid outages while meeting NERC requirements (including FERC Order 881) with our comprehensive transmission outage management toolkit.
Automatically calculate, update, and report ambient‑adjusted line ratings to meet FERC Order 881 requirements. PCI centralizes weather‑driven rating updates, visualizes real‑time limits, and generates audit‑ready reports and submissions
Outage Management Software
Improve reliability, reduce costs, in real-time
Reliability
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Maintain system stability with validated outage entries, accurate ratings, and aligned operational workflows
- Improve operational consistency by unifying outage planning, communications, and status tracking across teams
- Reduce forced impacts by enforcing approval rules and fail‑safe checks before work begins
Efficiency
- Prevent overruns with automated lockouts, escalation paths, and deadline enforcement during outage execution.
- Streamline outage planning by eliminating duplicate data entry across plants, operators, and compliance teams
- Accelerate closeout with automated record generation, configurable workflows, and audit‑ready documentation
Real Time
- Reduce unexpected downtime by coordinating approvals, alerts, and ISO/NERC‑aligned reporting in real time
- Respond faster to changing conditions with validated event updates and immediate cross‑team notifications
- Maintain situational awareness using threshold alerts, weather‑driven ratings, and live outage status tracking
Product Webinar
How OG&E automates outage management using PCI
Learn from Richard Owen, supervisor of Market Operations at Oklahoma Gas and Electric, how OG&E updated their outage management workflow with the PCI OMS and generated considerable benefits.
By the Numbers
$785K saved
According to a commissioned review of the business impact, a PCI customer in the Western US saved $785,000 using the PCI OMS outages, weather, and generation forecast data.
34 NERC metrics monitored
Monitor all 34 of the NERC metrics alongside 13 additional PCI performance metrics
15% reduction in work
A PCI customer in the Western US benefited from an annual reduction of 15% person-hour each rate-making period which alone amounted to an annual savings of $94K
Product Video
PCI outage management overview video
This three minute video tour gives you a high-level overview of the PCI Outage Management System
Unified platform and team
"I think the fact that multiple departments can use the same tool, it kind of helps bring all of us together speaking the same language."
- John Mayhew, Senior Real Time Trader, PNM
More time for analysis
"We're able to do our jobs faster and easier, and it just gives us time to focus on analyzing the data, instead of preparing data."
- Brad Lafler, Market Optimization Lead, Lincoln Electric System
Trust through transparency
"I see our PCI relationship more like a peer or a teammate than just a provider or supplier."
- Juan Guichard, CEO, Ammper Energia
Integrated suite of tools
"Having one vendor where all of those different tools and solutions work with each other, it just made sense for us instead of having a vendor to do this and a vendor to do that."
- Jason Smith, Senior Engineer, Santee Cooper
Rapid ROI realized
"PCI's integrated solutions have delivered significant cost savings and efficiency gains for Santee Cooper. Their tools and support have been invaluable to our business."
- Chris Moore, Business Analyst, Santee Cooper
Tailored software solutions
"If PCI isn't able to find a solution directly in their products, we work with them in several different capacities to come up with customizable solutions in their product. And those have worked very well, even through upgrades in their system."
- Tucker Smith, Sr. Market Coordinator, Basin Electric
Collaboration built on trust
"The bottom line is it’s an enterprise solution... everything comes together as one, so that it’s a much easier, supportable process as well as tool set. It has definitely saved us time... PCI delivers so that we can keep moving forward."
- Maureen Kempton, Sr. Manager, Salt River Project
Simplifying settlements, expanding partnership
"We've been able to file disputes with our ISOs and get some money back because we're able to see more data quickly. We've saved a ton of time, probably a couple of days' worth each week going through, looking at PCI data, and validating that way."
- Sara Quintana, Middle Office Manager, Guzman Energy
Related press
Implemented in the following markets:
North America
- CAISO (California ISO)
- ERCOT (Texas ISO)
- ISO-NE (ISO New England)
- MISO (Midwest ISO)
- NYISO (New York ISO)
- PJM Interconnection (PA, NJ, MD)
- SPP (Southwest Power Pool)
- US Bilateral Markets
- Canada (AESO, IESO)
- MEM (Mexico)