Artificial Intelligence can make mistakes.
ISO AI: The Power Market Documentation AI Chatbot
Easily search market manuals
Specially Trained AI
Trained on key ISO/RTO documentation and procedures
Built with Market Experts
Curated by market experts from PCI Energy Solutions
Downloadable Manuals
Easily download referenced market documentation
More Thorough & Accurate
Our ISO/RTO Documentation Chatbot out-performed ChatGPT alone in 100% of categories tested
Frequently Asked Questions (FAQ)
What is ISO AI?
The ISO/RTO Documentation Chatbot (ISO AI for short) is a specialized AI tool designed to provide accurate and detailed information about the operations, procedures and regulations of U.S.-based Independent System Operators (ISOs) and Regional Transmission Organizations (RTOs) based on their business practice manuals (BPMs).
It will enable you to quickly build expertise in markets including CAISO, ERCOT, ISO-NE, MISO, NYISO, PJM, SPP (including WEIS), IESO, AESO and AESO REM and familiarize yourself with new markets like SPP Markets+, EDAM as well as IESO’s Market Renewal Program (MRP), while offering quick access to the resources the chatbot’s answers are based on so that you can verify the information independently or explore topics in greater depth.
What markets does it cover?
The ISO/RTO Documentation Chatbot currently covers the following markets:
United States (USA)
- CAISO
- ERCOT
- ISO-NE
- MISO
- NYISO
- PJM
- SPP (including WEIS)
Evolving US Markets
- SPP Markets+
- EDAM
Canada
- IESO – including IESO’s Market Renewal Program (MRP)
- AESO – including AESO REM
What documentation was it trained on?
This chatbot was trained on a carefully selected range of documentation from ISO/RTO markets. These documents were chosen by market experts at PCI Energy Solutions, many of whom have decades of experience in energy markets. This ensures the ISO AI is equipped with comprehensive (though not complete) and authoritative data.
How is it kept up to date?
PCI Energy Solutions maintains this chatbot’s accuracy by monitoring official documents provided by CAISO, ERCOT, ISO-NE, MISO, NYISO, PJM, SPP, IESO and AESO and integrating them into the chatbot’s training data. Note, the chatbot does not contain all market documentation, only the most commonly queried documentation. When documentation is updated by a market there may be a lag of up to one week in reflecting those changes within the chatbot.
Where the chatbot’s answer is drawn from its core ChatGPT training and not specific market manuals its information may be out of date.
How reliable are its answers?
As with any AI technology, it is possible for the chatbot to generate incorrect responses. We recommend users verify information through direct sources before making business decisions based on the responses given by this chatbot. With thorough testing, PCI has determined that this chatbot provides more reliable answers than ChatGPT alone for questions that require knowledge of ISO/RTO market documentation.
Are my conversations confidential?
An anonymous log of conversations is generated along with the IP addresses that generated them. PCI reserves the right to use this anonymized data. Please refer to the Terms of Use for ISO AI for more information.
Is it free to use?
Yes, PCI Energy Solutions provides this chatbot free of charge, aiming to support a wide range of users in navigating the complexities of energy markets effectively.
Why can't I see the chatbot?
If this page loads without the chatbot it is likely that your network is blocking the chatbot.
You can access the chatbot on your personal devices, or by requesting that your IT team whitelist the following:
DNS: data.customgpt.ai
IP Address: 18.213.212.92, 54.221.147.123
Suggest Additional BPMs
If you’re trying to get a question answered and this chatbot doesn’t have the answer, fill out this form to suggest additional documentation we should include in its training data.