Invested in your cybersecurity and peace
One of the benefits of operating at scale is our ability to invest appropriately in cybersecurity. We continue to strive to improve our security posture and are independently audited on a regular basis to ensure that our security processes are validated.
Safe, Secure Software
Compliant with industry best practices and standards
We are externally audited to provide assurance that our hosted solutions will meet your security needs on our best-in-class cloud platform.
Confirms that our controls as a cloud service provider are appropriately designed and effectively executed
Confirms that we have implemented safeguards that meet the protections required by FISMA
"PCI's staff have been phenomenal. The people that have worked with us on issues and enhancement requests are incredibly responsive. The support our business and IT users have received has been absolutely unbelievable."
A Culture of Security
Deliberate about cybersecurity
As a time-tested partner to energy companies in implementing software solutions we understand how important cybersecurity is to you and we’ve put the pieces in place to keep you secure.
We established our privacy and security program based on the NIST (National Institute of Standards and Technology) framework
Our IT Security Team conducts continual tests to spot weaknesses and conducts training sessions to mitigate them.
Many claim to be cyber secure, we’ve made the investment to have our controls independently audited every year for over a decade.
World Class Support
Our dedicated Client Services Group have an on-call Escalation Team who are there when you need them most.
10+ years of unqualified
PCI undergoes in-depth annual external audits to validate that the controls we have in place as a cloud service provider are appropriately designed and effectively executed.
Continually working to keep you safe
PCI goes beyond the minimum standards required and regularly exceeds the cybersecurity requirements of our customers. We provide additional support by:
- Understanding the security requirements and concerns of each customer through the RFI and Security Questionnaire process
- Implementing Incident Response Playbooks based on the American Public Power Association (APPA) and CISA guidelines
- Closely tracking the risk landscape and the latest Common Vulnerabilities & Exposures
- Continually working towards a strategic roadmap of additional security upgrades
Evolving cybersecurity threats and challenges to public power
Hear our director of IT Security, Peter Samoray, discuss this crucial and current topic